NEW MANAGEMENT TEAM, NEW GROWTH STRATEGIESSince the beginning of 2017, RAVE’s management team
has been strengthened with the naming of experienced restaurant industry executives to leadership positions.On January 9, 2017, Scott Crane was named RAVE’s CEO. Prior to joining RAVE, Mr. Crane was President and CEO of the high- growth
fast-casual dining company Smashburger. Under his leadership, Smashburger grew from a two-unit start up concept in 2007 to a global company with annual sales in excess of $350 million and more than 330 corporate and franchise locations in
35 states and seven countries. Previously, Mr. Crane was at Fugate Enterprises, Inc., one of the largest Pizza Hut franchisees in the U.S., where he oversaw the operation of 210 Pizza Hut units, in addition to Taco Bell, Wing Street, Sonic
and Blockbuster Video locations.On September 18, 2018, Bob Bafundo was named President of RAVE. In this position, he oversees day-to-day operations for all RAVE brands. Mr. Bafundo joined RAVE in 2016 as president of Pizza Inn, where he
developed and implemented successful initia- tives that have led to nine consecutive quarters of growth in domestic comparable-store retail sales and a resurgence in restaurant growth at Pizza Inn. He also spearheaded the introduction of a
new non-traditional Pizza Inn brand, PIE, as a complement to its other pizza restaurant concepts.On September 18, 2018, Andrea Allen was named Chief Accounting and Administrative Officer. In this role, she oversees all ac- counting, finance
and administrative needs for the Company. She joined RAVE in 2017 as Vice President of Accounting/Controller and has been instrumental in streamlining accounting processes through new technology initiatives and collaborating with Company
leaders on financial planning and reporting. Prior to joining RAVE, she served as Vice President of Procurement and Information Systems and Controller at Bar Louie, BL Restaurant Operations, and was a financial consultant for TGI
Fridays.After becoming RAVE’s CEO, Scott Crane introduced strategies that have expanded the Company’s potential market; rein- vigorated sales growth; strengthened the balance sheet; and reduced sales volatility, overhead, and capital
requirements. These strategic initiatives, which are discussed in more detail below, included: ing sales and operating performance, and the “Goldilocks” Pie Five format and Streamlining corporate operations,Implementing restaurant-level
initiatives aimed at enhancing the customer experience, boosting traffic, and improv-Introducing innovative pizza restaurant formats to expand RAVE’s potential markets, including a new brand, PIE,Strengthening RAVE’s financial position by
building cash and working capital balances, reducing liabilities, increas- ing shareholders’ equity, and lowering ongoing capital requirements.Streamlining Corporate OperationsIn the past two years, RAVE has streamlined corporate
operations, resulting in a simpler business model with less volatility and greater predictability, reduced credit risk and lowered costs. Key aspects of this strategic shift include discontinuing Norco, RAVE’s distribution division;
eliminating underperforming units; refranchising owned Pie Five restaurants; and in- troducing efficiency-enhancing technology upgrades.Discontinuing Distribution ServicesDuring the second quarter of fiscal 2018, RAVE discontinued its Norco
distribution division, which provided product sourcing, pur- chasing, and other services to the Pizza Inn and Pie Five restaurant systems, and revised its arrangements with third party suppliers and distributors of food, equipment and
supplies. Following the shutdown, franchisees and licensees began purchasing food and sup- plies directly from authorized, reputable and experienced supply and distribution companies. Closing the distribution division elimi- nated the
credit risk, overhead expense, and delivery responsibilities of directly supplying franchised restaurants and PIE kiosks.Pizza Inn and Pie Five purchases of food, equipment and supplies made from Norco were recognized as revenue and their
cost was included in cost of sales. As a result, after Norco was discontinued, revenue and cost of goods dropped sharply. However, the lost margin from Norco sales was largely offset by new supplier and distributor incentive revenues. As a
result, there was little effect on RAVE’s bottom line.Eliminating Underperforming Stores/Refranchising of Owned StoresDuring fiscal 2017 and 2018, RAVE took significant steps to rationalize its store base by closing underperforming units
and transfer- ring all but one Pie Five owned restaurant to the franchise model. This process has continued in fiscal 2019. As show in Table 6, RAVE’s total restaurant count declined by 45 units or 15% from the end of fiscal 2016 to the end
of the third quarter of fiscal 2019. During this period, the number of domestic owned restaurants fell by 30 units, while the number of domestic franchised units de- creased by three. May 2019 8